Q: Can you hold a place before I apply?
A: Unfortunately, we cannot hold any property prior to an application has been submitted.
Q: Do I pay first month’s rent and last month’s rent with my security deposit?
A: This will depend on the owner requirements, but generally Primior only collects the first month’s rent along with security deposit(s).
Q: How old do you have to be to apply?
A: Minimum requirement is 18 years of age.
Q: Who needs a cosigner?
A: Applicants with little credit history or below average credit should consider adding a cosigner.
Q: How do I pay rent?
A: Most tenants take advantage of our online payment portal to schedule payments directly from their bank account. This service is free and accessible 24/7.
Q: I want to get a pet. What do I do?
A: Please reach out to your property manager right away if you are considering getting a pet.
Q: I want to move out, but my roommate wants to stay. What do I do?
A: Please notify your assigned property manager as soon as possible to schedule your move-out. He or she can walk you through the entire process.
Q: Who is responsible for paying for repairs & maintenance requests?
A: Repairs and maintenance from standard wear and tear are the responsibility of the landlord, however, damage caused intentionally or by negligence are the sole responsibility of the tenant.